What is business analysis? What is the job of a business analyst?

Many people confuse business analysis with other roles. It is difficult to understand what exactly business analysis means. In simple terms, business analysis is the bridge between the IT team (or the client) and the business. Clients often have a clear understanding of the company’s goals and objectives. The team that develops the product is often unable to grasp this. This is why there is clearly a gap between the product’s value and the team that developed it. Better value can be achieved when business objectives are understood. Business analysis fills this gap.
It can be described as a set or techniques that are used to understand the business’s objectives and suggest solutions to achieve them.
Many people assume that business analysis is about gathering requirements. It is much more than that. The user might not know the consequences of the changes he proposes, or not fully understand how to achieve a specific goal. Before making any changes, it is important to fully understand the business’ future goals.
Over time, business analysis evolved. Realizing business benefits in real-time was extremely difficult when all attention was on the development and design of the solution. It was not enough time to analyze the business’s needs and understand their actual requirements. This led to customer dissatisfaction. It was also difficult for the teams to see how much time was spent on rework, which led to increased project costs. From there, the need for a business analyst was apparent.
The following roles are performed by business analysts:
It is important to clearly understand the need for change and what the problem is.
Take into account all perspectives of stakeholders for a given project.
Create a business activity model that can add value for the customer.
Perform a Gap analysis to identify any improvements that are required to existing functionality
Analyze the risk, impact, and cost benefit analysis to determine if there are any solutions.
Prepare a business case that explains the benefits, impact, and potential risks of the recommended option.
Finalize the requirements and document them clearly and concisely.
Assist with the implementation of the changes through user acceptance testing and user training.

It is also clear that in order to define requirements, many processes are involved. These processes must be done holistically considering all parties to the project. This is based upon surveys that looked at the top reasons for project failure and how business analytics can help reduce them.
Adding value to customers: Because business perspectives are considered and taken into consideration by the business analyst.
Eliminating the risk of incorrect or incomplete requirements: Many techniques and tools can be used to collect information from the user. This reduces the risk of inaccurate requirements.
Rework and redesign can be reduced overall by understanding the requirements and analyzing the impact.
Customer satisfaction: Customers are more satisfied when the product is reliable and works as expected.
Relationship building: This is one advantage that a business analyst can attain.
Support to the customer: As a business analyst, you are involved in the implementation phase. This includes user acceptance testing, as well as providing user training to new users to help them understand the changes.

These factors show that business analysis is an important part of any project to realize the benefits and add value for the customer.

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